Archive for September, 2006

24 Hours Since, A Billion Hours To Go…

September 29, 2006

Its been a full 24 hours since we launched the site, and I’m about ready to crash face first into a keyboard…

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Worst joke ever.

Seriously though, it’s been a crazy couple days. With TechCrunch and Scoble picking up the story, traffic is through the roof. We’re watching the system like hawks for a meltdown, but every component has more or less held its own [deep cartoon-like sigh, wiping sweat off brow].

Funny story – when Scoble wrote his story, he was apparently peeved that customer service wasn’t around to answer his instant messages. We thought we missed him while at lunch, but realized a minute later that we had kicked out the plug to our wireless network… great timing. It’s back in now … pass the duct tape.

Our average order time is significantly lower than we expected, roughly 1 hour, 50 minutes. A few customers were actually so surprised by the early deliveries they called us to make sure we didn’t make a mistake 😉

I guess in a world of cable guys, call menus, and peanut-free airlines, we’ve all come to expect pretty mediocre service from everybody. I know I’ve been through more than my share of “Be there sometime between 10am and Christmas” service calls. Nothing’s worse than taking a day off work to wait for Comcast not to show up…

In a dim world like that (cue orchestra), I’m glad we’re making things a little brighter : )

And on that note, please make it darker in here, I need some sleep…


Finally (!)

September 27, 2006

lt’s been 6 servers, 3 business plan competition titles, 2 patents-pending, and thousands of lines of code in the making, but the big day has finally arrived. At 9:30am today, the curtain will finally go up on LicketyShip!

It’s difficult to express the confluence of emotions this day represents: anxiousness, excitement, relief : ) Many entrepreneurs liken their experiences to roller-coaster rides; at this point, I can safely say there is no analogy closer to the truth: up, down, upside-down, backwards and sideways – we’ve been through them all. I apologize to any directions I may have left out, because we’ve probably been through those too.

But at the end of the day, it’s fair to say the ride hasn’t even started. We’ve just gotten to the end of a long, long line…

Thanks for joining us – its going to be a wild one. I call shotgun : )

LicketyShip Public Alpha Coming Soon!

September 17, 2006

If you’ve been following LicketyShip, you’re aware that we’ve been privately testing the system in the Bay Area for a few months. Due to unexpectedly high demand for test accounts, we’ve had to limit the number of trial users and slowly release new groups of invitations. We apologize if you have not gotten a chance to participate yet, and we thank you for your continued patience and enthusiasm for our product.

We’re proud to report that the system is nearly ready to run free in the wild. LicketyShip is now freezing its private trials with plans to open the system publically!

Stay tuned to our blog and for more information.