Its been a full 24 hours since we launched the site, and I’m about ready to crash face first into a keyboard…
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Worst joke ever.
Seriously though, it’s been a crazy couple days. With TechCrunch and Scoble picking up the story, traffic is through the roof. We’re watching the system like hawks for a meltdown, but every component has more or less held its own [deep cartoon-like sigh, wiping sweat off brow].
Funny story – when Scoble wrote his story, he was apparently peeved that customer service wasn’t around to answer his instant messages. We thought we missed him while at lunch, but realized a minute later that we had kicked out the plug to our wireless network… great timing. It’s back in now … pass the duct tape.
Our average order time is significantly lower than we expected, roughly 1 hour, 50 minutes. A few customers were actually so surprised by the early deliveries they called us to make sure we didn’t make a mistake 
I guess in a world of cable guys, call menus, and peanut-free airlines, we’ve all come to expect pretty mediocre service from everybody. I know I’ve been through more than my share of “Be there sometime between 10am and Christmas” service calls. Nothing’s worse than taking a day off work to wait for Comcast not to show up…
In a dim world like that (cue orchestra), I’m glad we’re making things a little brighter : )
And on that note, please make it darker in here, I need some sleep…
